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Contact the Colorado Department of Human Services

Telephone operators fielding calls.

General contact information

Colorado Department of Human Services
1575 Sherman St.
Denver, CO 80203

Phone 303-866-5700 | Fax 303-866-5563

County contact information

County human services departments administer many of CDHS’s benefits, programs and services. Find your county’s contact information.

Office contact information

Office of Adult, Aging and Disability Services

General inquiries

Adult Protective Services

Disability Determination Services

Regional Centers

Veterans Community Living Centers

State Unit on Aging

SENSE Colorado

Also known as the Colorado Division for the Deaf, Hard of Hearing, and DeafBlind (CDDHHDB) or the Colorado Commission for the Deaf, Hard of Hearing, or DeafBlind (CCDHHDB)

Mindsource Brain Injury Network

Office of Children, Youth and Families

General inquiries

Division of Child Welfare

Domestic Violence Program

If you are in immediate danger, dial 911. Search for direct assistance locations with the Domestic Violence Assistance Search.

Division of Youth Services

Office of Civil and Forensic Mental Health

General inquiries

Office of Economic Security

General inquiries

Food and Energy Assistance

Child Support Services

Find your county's child support contact on the Child Support Services website.

Economic and Workforce Support

DEWS Program Support Team

Administrative Solutions

General inquiries

Facility contact information

Mental Health Hospitals

Colorado Mental Health Hospital in Fort Logan

3520 W. Oxford Ave.
Denver, CO 80236

Colorado Mental Health Hospital in Pueblo

1600 W. 24th St.
Pueblo, CO 81003

Regional Centers

Grand Junction Regional Center

703 23 2/10 Road
Grand Junction, CO 81505

Pueblo Regional Center

270 W. John Powell Blvd.
Pueblo West, CO 81007

Wheat Ridge Regional Center

10285 Ridge Road
Wheat Ridge, CO 80033

Veterans Community Living Centers

Veterans Community Living Center at Fitzsimons

1919 Quentin St.
Aurora, CO 80045

Bruce McCandless Veterans Community Living Center at Florence

903 Moore Drive
Florence, CO 81226

Veterans Community Living Center at Homelake

3749 Sherman Ave.
Monte Vista, CO 81144

P.O. Box 97
Homelake, CO 81135

Veterans Community Living Center at Rifle

851 E. 5th St.
Rifle, CO 81650

Spanish Peaks Veterans Community Living Center at Walsenburg

23500 U.S. Highway 160
Walsenburg, CO 81089

Youth Services Centers

DYS Client Management Offices and Administrative Support Offices

Aspire Youth Services Center

2901 Ford St.
Golden, CO 80401

Betty K. Marler Youth Services Center

7862 W. Mansfield Parkway
Denver, CO 80235

Clear Creek Youth Services Center

2901 Ford St.
Golden, CO 80401

Gilliam Youth Services Center

2844 Downing St.
Denver, CO 80205

Golden Peak Youth Services Center

2901 Ford St.
Golden, CO 80401

Grand Mesa Youth Services Center

360 28 Road
Grand Junction, CO 81501

Marvin W. Foote Youth Services Center

13500 E. Fremont Place
Centennial, CO 80112

Mount View Youth Services Center

7862 W. Mansfield Parkway
Denver, CO 80235

Platte Valley Youth Services Center

2200 O St.
Greeley, CO 80631

Prairie Vista Youth Services Center

192 Bromley Business Parkway
Brighton, CO 80603

Pueblo Youth Services Center

1406 W. 17th St.
Pueblo, CO 81003

Rocky Mountain Youth Services Center

7862 W. Mansfield Parkway
Denver, CO 80235

Spring Creek Youth Services Center

3190 E. Las Vegas
Colorado Springs, CO 80906

Summit Peak Youth Services Center

2901 Ford St.
Golden, CO 80401

Willow Point Youth Services Center

7862 W. Mansfield Parkway
Denver, CO 80235

Zebulon Pike Youth Services Center

1427 W. Rio Grande
Colorado Springs, CO 80906

Complaints

The Colorado Department of Human Services' top priority is to meet the needs of those we serve. We work hard to provide our clients with excellent customer care, and your experience with our team matters. If you have a concern or complaint, we will do our best to assist you. We have a philosophy of attempting to resolve issues at the local level, so reaching out to your county first may result in resolving issues in a more timely manner. However, should you need additional assistance with a concern or complaint, CDHS's Client Services is happy to assist.

In alignment with the State Board of Human Services' recommendations, we emphasize that retaliation or retribution against individuals filing grievances is strictly prohibited by law. Additionally, discrimination in any form is illegal, and all individuals, regardless of background or status, have the right to file a grievance without fear of repercussion. We are particularly attentive to the concerns of vulnerable populations within our community and strive to ensure that they feel safe and supported in accessing our child welfare system and other services. You can submit a complaint by filling out one of the forms in the expandable sections below, by emailing cdhs_clientservices@state.co.us, or by calling 303-866-3275.

General complaints

General complaints include complaints in the following categories:

  • Office of Civil and Forensic Mental Health
  • Office of Children, Youth and Families
  • Child Support Services
  • Domestic Violence Program
  • Foster care
  • Low-income Energy Assistance Program (LEAP)
  • Old Age Pension
  • Supplemental Nutrition Assistance Program (SNAP)
  • Colorado Works (TANF)
  • Veterans Community Living Centers
  • Website accessibility

If your complaint is in one of the areas listed above, please contact Client Services via one of the following methods:

Online: Fill out the complaint form in English or Spanish

Phone: 303-866-3275

E-mail: cdhs_clientservices@state.co.us

Child welfare complaints

If you are concerned about a child or youth's safety and well-being, please call the Colorado Child Abuse and Neglect Hotline at 844-CO-4-KIDS. Call 9-1-1 if there is an immediate threat.

Child welfare complaints

Please contact your county human services department.

Further assistance

If you have contacted your county regarding your child welfare concern but need further assistance from the state, please fill out the Child Welfare Complaint form in English or Spanish.

County child welfare complaints

A complaint about Colorado county child welfare practice or a 24-hour facility licensed by the Division of Child Welfare should be sent to CDHS. Fill out the Child Welfare complaint form below or contact Client Services:

Appeal a finding

To appeal a finding, please contact CAMDRS at 303-866-4546.

Office of Colorado’s Child Protection Ombudsman

The Office of Colorado’s Child Protection Ombudsman is required by the legislature to serve as an independent state agency that investigates complaints and grievances about child protection services, seek and recommend system improvements and serve as a resource.

Complaints involving the courts and the judicial system

Complaints involving the courts and the judicial system should be made to each respective office.  Complaints involving the Guardian Ad Litem, Attorney Special Advocate or Child's Representative should be made to the Colorado Office of the Child's Representative.  Complaints about Respondent Parent Attorneys should be made to the Colorado Office of Respondent Parent Counsel. 

Colorado Division for the Deaf, Hard of Hearing, and DeafBlind complaints

To share a concern or complaint regarding the Colorado Division for the Deaf, Hard of Hearing, and DeafBlind (CDDHHDB), please fill out the CDDHHDB Complaint Form.

To report fraud

CDHS is committed to discovering and addressing fraud, waste and abuse. CDHS's jurisdiction encompasses inappropriate activity by internal employees, contractors and grant recipients, which may include counties as well as private businesses and non-profit entities. Report fraud to CDHS.

Media inquiries

Please direct media inquiries to:

Haysel Hernandez
Chief Communications Officer
720-930-2896
haysel.hernandez@state.co.us

Colorado Open Records Act (CORA) requests

CDHS is committed to transparency and open government. CDHS complies in all respects with the Colorado Open Records Act (CORA) and meets all of its constitutional and statutory duties to the people of Colorado in an orderly and expeditious manner. The Department will respond to one CORA request at a time per requestor. You can submit a CORA request by email or mail:

cdhs_cora@state.co.us

Colorado Department of Human Services
Attn: CORA manager
1575 Sherman St.
Denver, CO 80203

View our CORA policy and the CORA Fees Records Schedule.

Government agencies requesting records pertaining to Child Protective Services should contact the county in which the client resided.

To make a CORA request with the Colorado State Long-Term Care Ombudsman Program or the PACE Ombudsman Program, email cdhs_ltcombudsman@state.co.us.

Executive director speaking requests

To invite CDHS Executive Director Michelle Barnes to speak at your event, please fill out the CDHS executive director request form.